Per-Org Pricing · No Per-User Fees
Enterprise CX at a Price That Makes Sense
One license covers your entire Salesforce org — regardless of headcount. Save up to $83,000/year vs Qualtrics.
CX Lite
$3,500
/org/year
Perfect for mid-market teams getting started with NPS on Salesforce.
- ✓ NPS + CSAT surveys
- ✓ Email + QR Code channels
- ✓ 100% Salesforce native
- ✓ Auto case creation for detractors
- ✓ Standard dashboards
- ✓ Standard support (24hr SLA)
- ✓ Up to 10,000 surveys/year
Most Popular
CX Pro
$12,000
/org/year
For enterprise CX teams that need AI, all channels, and advanced automation.
- ✓ Everything in CX Lite
- ✓ All 5 channels (Email, QR, In-App, Web, Social)
- ✓ AI sentiment analysis
- ✓ NLP theme clustering
- ✓ Predictive churn scoring
- ✓ Auto promoter review requests
- ✓ Unlimited surveys
- ✓ Priority support (4hr SLA)
- ✓ Dedicated CSM
Enterprise / Government
Custom pricing for Defense, Federal, and large enterprise. Volume discounts, FedRAMP roadmap, dedicated infrastructure available.
How We Compare
90% of B2B companies don't need Fortune 500 features. They need Salesforce-native CX that works on day one.
| Feature | NPS Surveys by SalesHub | Qualtrics | Medallia |
|---|---|---|---|
| Annual Cost | $3,500–$12,000/org | $75,000+ | $120,000+ |
| Salesforce Native | ✅ 100% native | ❌ API only | ❌ API only |
| Setup Time | 10 minutes | 8–12 weeks | 12–16 weeks |
| Per-User Fees | ❌ None | ✅ Per user | ✅ Per user |
| All 5 Channels | ✅ Included | ⚠️ Extra cost | ⚠️ Limited |
| QR Code Surveys | ✅ Built in | ⚠️ Manual | ❌ No |
| Auto Case Creation | ✅ Instant | ❌ Manual | ⚠️ Config required |
| AI Sentiment | ✅ Included in Pro | ✅ Yes | ✅ Yes |
| Predictive Churn | ✅ Included in Pro | ✅ Yes | ✅ Yes |
| Implementation Cost | ✅ Free | 💰 $15,000+ | 💰 $25,000+ |
| Support SLA | ✅ 4–24hr | ⚠️ Tiered | ⚠️ Enterprise only |
| Annual Savings | — | Save $63,000+ | Save $108,000+ |
Frequently Asked Questions
Is pricing really per org with no per-user fees?
Yes. CX Lite is $3,500/org/year and CX Pro is $12,000/org/year. Your entire organization — regardless of headcount — runs on one license. This is the biggest cost advantage vs. Qualtrics and Medallia, both of which charge per user or per response volume.
How long does it take to deploy?
Most customers send their first NPS survey within 10 minutes of installing from AppExchange. There is no implementation partner required, no data migration, and no API setup.
Is there a free trial?
Yes — free 30-day trial available directly on AppExchange. No credit card required.
Does my data leave Salesforce?
Never. Your data stays 100% inside your Salesforce org. No third-party data transfer, no external database, no security review complexity.
Do you offer Government and Defense pricing?
Yes. We have special pricing and compliance roadmaps for Federal, State/Local, and DoD customers. Contact sales@saleshub.info for details.
Send Your First NPS Survey in 10 Minutes
Free 30-day trial. No credit card. No implementation partner. Install from AppExchange and go.
SalesHub LLC · 1853 Piedmont Rd Suite 301, Marietta GA 30066 · 1 (833) 733-2468